QiMealPrivacy Policy
1. Introduction
QiMeal sp. z o.o. ("QiMeal", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use the QiMeal mobile application and related services ("App" or "Service"). By using QiMeal, you consent to this Privacy Policy.
2. Data Controller
The entity responsible for processing your personal data is:
QiMeal sp. z o.o.
Aleje Jerozolimskie 109/70, 02-011 Warsaw, Poland
Email: [email protected]
Website: https://qimeal.com
3. Information We Collect
We collect information in the following categories:
a) Account Information
Name, email address, password, and preferences (e.g., dietary restrictions, favorite cuisines). Optional: profile picture or avatar.
b) Device & Technical Information
- Device model, operating system, language, time zone.
- App version, crash logs, diagnostic data.
- IP address and country (for localization).
c) Usage Data
- Recipes viewed, liked, or saved.
- Interaction with AI assistant or chat.
- Frequency of app usage, time spent, and navigation paths.
d) Images and Media (Camera Access)
Photos you upload or capture (e.g., ingredients, dishes). Used only to recognize food items and improve meal recommendations. Processed by AI models; we do not permanently store raw images beyond what is necessary for recognition.
e) Microphone or Voice Input (if enabled)
Used only for voice commands or voice-based assistant features. Audio is processed in real time and not stored unless explicitly permitted by the user.
f) Cookies and Similar Technologies
Used to remember preferences and improve experience. No third-party tracking cookies are used without your consent.
4. How We Use Your Data
We use personal data to:
- Provide and improve the Service (recipes, recommendations, food recognition).
- Personalize user experience and suggest meals that match your goals.
- Maintain account security and prevent fraud.
- Send important app notifications (updates, changes, errors).
- Analyze anonymized data for performance and usage trends.
- Comply with legal obligations (e.g., GDPR, tax law).
5. AI and Automated Processing
QiMeal uses artificial intelligence (AI) to provide meal and recipe suggestions, ingredient recognition, and personalized recommendations. AI-generated results may vary and are not guaranteed to be accurate, complete, or suitable for medical or dietary decisions.
You always retain control:
- You can delete your uploaded data or stop using AI features at any time.
- No decisions with significant legal or personal impact are made solely by automated means.
6. Legal Basis for Processing (GDPR)
We process your personal data on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Providing the QiMeal app and features | Contract performance (Art. 6(1)(b) GDPR) |
| Personalization and analytics | Legitimate interest (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
You may withdraw consent at any time without affecting prior processing.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Service,
- Comply with legal requirements,
- Resolve disputes or enforce our Terms.
When data is no longer needed, it is securely deleted or anonymized.
8. Data Sharing
We may share limited data with:
- Service providers (e.g., cloud hosting, analytics, AI processing partners) under strict confidentiality agreements.
- Legal authorities, if required by law.
- Analytics providers (e.g., Firebase, Google Analytics) to understand app performance.
We do not sell or rent your personal data to third parties.
9. International Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs), or
- Other approved mechanisms under GDPR.
10. Security
We implement strong technical and organizational measures to protect your data:
- Encrypted communication (HTTPS, SSL/TLS).
- Secure data storage and limited employee access.
- Regular vulnerability scans and compliance reviews.
Despite our efforts, no system is fully secure — use the Service at your own discretion.
11. Your Rights (GDPR and Global)
You have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Delete your account and data ("right to be forgotten").
- Restrict or object to certain processing activities.
- Data portability (receive your data in a structured format).
- Withdraw consent at any time.
To exercise these rights, contact us at [email protected].
You may also lodge a complaint with your local Data Protection Authority.
12. Children's Privacy
QiMeal is intended for users aged 16 and above. If you are under 16, you may use QiMeal only with verified parental consent. We do not knowingly collect data from children under 16.
If you believe we have such data, contact us immediately at [email protected] and we will delete it.
13. Third-Party Services and Links
QiMeal may include links or integrations with third-party services (e.g., Apple, Google, retailers). Their data practices are governed by their own privacy policies — please review those separately.
QiMeal is not responsible for how third parties handle your data.
14. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available at https://qimeal.com/privacy.
We encourage you to review it regularly. Material changes will be communicated through the app or by email.
15. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
QiMeal sp. z o.o.
Aleje Jerozolimskie 109/70
02-011 Warsaw, Poland
Email: [email protected]
Website: https://qimeal.com